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Please check our frequently asked questions section before using the following contact form. In most cases, you'll find a solution to your specific issue there. If you have questions regarding your order, please make sure to always state your full name and customer number and/or address.

If the answers to the frequently asked questions or by email could not help you, you can call our service hotline.

Service hotline

00 800 / 1978 1978 or +49 251 / 777 111

(Mo. - Fr. from 09 am - 07 pm)

Here you can contact us if you have questions about existing orders or returns.

Please be aware of our privacy policy when contacting us by phone, email, Skype or WhatsApp.

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