Please check our frequently asked questions page before using the following contact form. In many cases, you'll find a solution there to common issues. If you have questions regarding an order, please be sure to state your full name and customer number, order number and/or address.
If you can not find a solution in the FAQ's or by Email, please call our Titus Service Hotline.
Additionally, you can contact us by WhatsApp. Our WhatsApp number is +49 171 1978 055 (Please note: this number is only for WhatsApp. To call us directly, please use the Service Hotline number above).
00 800 / 1978 1978 or +49 251 / 777 111
(Mo. - Fr. from 09 am - 07 pm)
Due to the current Coronavirus situation, we have been receiving many customer emails. In order to comply with health and safety guidelines, we are also working with a smaller team than usual.
Please don't worry if you do not get an immediate answer to your email requests, your message will not go unanswered. We will get back to you as soon as possible!
Please understand that our usual, fast customer service will be back as soon as it is safe for our team to operate fully again.
Thanks for your understanding and stay safe!
Your Titus Team