Please check our frequently asked questions section before using the following contact form. In most cases, you'll find a solution to your specific issue there. If you have questions regarding your order, please make sure to always state your full name and customer number and/or address.
If the answers to the frequently asked questions or by email could not help you, you can call our service hotline.
00 800 / 1978 1978 or +49 251 / 777 111
(Mo. - Fr. from 09 am - 07 pm)
Here you can contact us if you have questions about existing orders or returns.